Enterprise Support
Our skilled experts are ready to ensure your enterprise cloud-native success.
A Greymatter.io Enterprise Support Subscription is provided for all existing core platform capabilities. This includes support for Fabric, Data, and Sense.
The subscription connects customers to our skilled team of service mesh platform, hybrid/multi-cloud, and decentralized services professionals with deep experience running the entire stack in production throughout your on-prem, and hybrid/multi-cloud-native environments.
Support Features
| Term | 1 Year |
| Support incidents | Unlimited operational support incidents through development, pilot, staging, and deployment |
| Access and support to immediate upgrades, updates, and patches | Yes |
| Access to ongoing snapshots of pre-released software packages | Yes |
| Diagnosis of installation and configuration issues | Yes |
| Diagnosis of cluster management issues | Yes |
| Diagnosis of performance issues | Yes |
| Microservice development consultant recommendations | Yes |
